Hoppity Learning Inc.

COPPA Direct Notice to Parents

Last updated: June 2026

This notice tells you, as a parent or legal guardian, what personal information we collect from your child, how we use it, whom we share it with, and the choices and rights you have. We ask you to read it before you give consent. This notice supplements our Privacy Policy; if anything conflicts, this notice controls for information collected from a child under 13.

1. Why you are receiving this notice

Hoppity Learning provides parent–child coaching and social-emotional learning (SEL) for children. Because children participate directly in coaching sessions, we may collect personal information from or about a child under the age of 13. The federal Children’s Online Privacy Protection Act (“COPPA”) requires us to notify you and obtain your verifiable consent before we collect, use, or disclose personal information from a child under 13. This notice provides that information and asks for your consent.

2. What personal information we collect from your child

We collect only what is reasonably necessary to deliver coaching to your child. Depending on the program, this may include:

Your child’s first name (or a nickname you choose) and age or grade.
The goals, focus areas, and context you and your child share so a coach can tailor sessions (for example, working on emotional regulation, focus, or social skills).
Notes a coach makes about your child’s participation and progress.
Your child’s voice and image during live coaching sessions delivered by video or phone, as needed to conduct the session in real time.

We provide most of this information ourselves as parents, or it comes up naturally during a session. We do not ask your child to provide more than is reasonably necessary to participate, and participation is never conditioned on disclosing more than that.

3. Information we do NOT collect from your child

We do not knowingly collect from your child: a home address or precise (GPS-level) location; biometric identifiers (such as faceprints, fingerprints, or voiceprints used to identify your child); government-issued identifiers (such as a Social Security number); medical or mental-health records; or any information used for targeted advertising or to build a profile of your child for non-coaching purposes. We do not use your child’s information to train public artificial-intelligence models.

4. How we use your child’s personal information

We use your child’s personal information only to:

Schedule and deliver coaching sessions and personalize them to your child’s age, goals, and needs.
Let the assigned coach prepare for and support your child’s progress between sessions.
Communicate with you (the parent or guardian) about your child’s sessions and progress.
Maintain the safety, security, and quality of our Services.
Comply with our legal obligations.

5. Live session audio and video

Coaching sessions are delivered live. Your child’s voice and image are processed in real time only to conduct the session. We do not record sessions unless we separately tell you and obtain your opt-in consent. If you decline recording, your child can still participate fully. Where we use a third-party video-conferencing provider to deliver a session, that provider processes the live audio and video solely to provide the session to us under contract, and is not permitted to use it for its own purposes.

6. Whom we share your child’s information with

We do not sell your child’s personal information, and we do not share it for targeted advertising. We disclose it only to the following categories of recipients, and only as needed to provide the coaching:

Our coaches and staff – the certified educators and school counselors who deliver and support your child’s coaching, on a need-to-know basis.
Service providers – such as our scheduling, video-conferencing, secure hosting, and communication providers, who are bound by contracts that limit them to providing services to us and prohibit selling or sharing the information or using it for their own purposes.
Partner schools or organizations – only where you enrolled your child through a school, PTA, church, or similar partner, and only as needed for that program and as permitted by law.
Authorities – when required by law or to protect the safety of your child or others.

7. Your choice about third-party disclosure

You may consent to our collecting and using your child’s personal information to provide coaching without also consenting to our disclosing it to third parties, unless that disclosure is integral to delivering the Services (for example, the video-conferencing provider used to hold the session, which is necessary for the session to occur). For any third-party disclosure that is not integral to the Services, we will obtain your separate, additional consent before making it.

8. How we obtain your verifiable consent

We obtain your verifiable parental consent as part of our registration process, before we collect personal information from your child, using a method reasonably designed to confirm that you are the child’s parent or guardian. When you register and enroll your child, you review this notice and provide your consent through the registration form, in connection with the account and payment details you provide. We will tell you at registration exactly what you are consenting to, including the optional choice about third-party disclosure described in Section 7.

9. Your rights as a parent

At any time, you may:

Review the personal information we have collected from your child, by contacting us as described below (after we verify your identity).
Refuse to allow further collection or use of your child’s personal information.
Direct us to delete your child’s personal information.
Revoke any consent you previously gave.

Because the coaching depends on a small amount of information about your child, please understand that refusing to allow collection, or asking us to delete your child’s information, may mean we can no longer provide coaching to your child and may end their participation in the program. We will explain any such effect when you make your request.

10. How long we keep your child’s information

We keep your child’s personal information only as long as reasonably necessary to provide the coaching and for related recordkeeping, then delete or de-identify it, unless a longer period is required or permitted by law. You may ask us to delete it sooner as described above.

11. Data security

We maintain reasonable procedures to protect your child’s personal information from unauthorized access, use, or disclosure, including encryption in transit, access controls, and least-privilege practices. No system is perfectly secure, but we take your child’s privacy seriously and limit access to those who need it to deliver the coaching.

12. Changes to this notice

If we change our practices for collecting, using, or disclosing your child’s personal information in a material way, we will notify you and, where COPPA requires, obtain your consent again before the change applies to your child.

13. How to contact us

To review, delete, or refuse further collection of your child’s information, to revoke consent, or to ask questions about this notice, contact us at:

Hoppity Learning Inc. – Attn: Privacy Officer

Email: support@HoppityLearning.com

Mailing address: San Jose, California, United States

You may also contact the Federal Trade Commission, which enforces COPPA, at ftc.gov, or the Complaint Assistance Unit of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.