Hoppity Learning Inc.

Last updated: June 2026

At a glance:

We provide parent–child coaching and SEL education. Children participate in coaching sessions with a parent or guardian’s involvement, so we handle children’s information with special care.
Before collecting personal information from a child through the Services, we provide a COPPA direct notice and obtain verifiable parental consent.
We do not sell or share your or your child’s personal information for cross-context behavioral advertising, and we do not use it to build public AI models or for targeted advertising.
Hoppity Learning is a coaching and educational service, not a medical, mental-health, therapeutic, or crisis service (SB 577).
You can ask us to access, correct, or delete personal information, subject to limited legal and security exceptions.

This Privacy Policy (“Policy”) explains how Hoppity Learning Inc. (“Hoppity Learning,” “we,” “us,” or “our”), a California corporation, collects, uses, discloses, and protects information when you and your child use www.HoppityLearning.com, our customer portal, our coaching and educational services, our workshops, waitlists, and related applications (together, the “Services”).

We aim to collect only what we reasonably need to deliver effective coaching and education, while complying with applicable laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”), the California Online Privacy Protection Act (“CalOPPA”), the federal Children’s Online Privacy Protection Act (“COPPA”), and — where we work with a school or educational program — the Family Educational Rights and Privacy Act (“FERPA”) and California’s Student Online Personal Information Protection Act (“SOPIPA”), as well as the GDPR where applicable.

1. Who we are and our role

Hoppity Learning Inc. is the entity responsible for the information processed through the Services. For most activities described here, we act as a “business” under the CCPA and a data controller under other laws — we decide how and why information is processed. When we process information solely on behalf of a partner school or organization that has its own relationship with you, we may act as a “service provider” under the CCPA or a data processor under other laws, governed by our agreement with that organization.

To contact us about privacy, email privacy@HoppityLearning.com or use our Contact page.

2. Who the Services are for; children’s participation

Our website and account registration are intended for adults (parents, guardians, caregivers, teachers, and partner staff) at least 18 years old. Children do not create accounts or purchase Services.

Children do, however, participate directly in coaching sessions — typically alongside a parent or guardian. Because of this, we may process certain information about a child as described below, always under the involvement of the child’s parent or guardian and consistent with COPPA. We describe our children’s-privacy practices in detail in Section 9.

3. Information we collect

3.1 Information you provide

Contact and account details – such as your name, email, phone number, and login credentials when you book a consultation, create a portal account, or join a waitlist.
Enrollment and child information – such as your child’s first name, age or grade, language, and the goals, challenges, or context you choose to share so we can tailor coaching (for example, focus areas like emotional regulation, focus, or social skills).
Session information – notes a coach takes to support your child’s progress, your stated goals, and your feedback. We ask you not to share clinical, diagnostic, or highly sensitive details, as we are not a medical or mental-health provider.
Payment information – processed by third-party payment processors; we receive limited transaction details (such as confirmation and the last digits of a card), not full card numbers.
Communications – messages, support requests, survey and questionnaire responses, and testimonial submissions.

3.2 Information collected automatically

Device and usage data – such as device type, browser, IP address, approximate (IP-based) location for security and analytics, pages or screens visited, and interaction patterns. We do not collect precise (GPS-level) geolocation.
Cookies and similar technologies – used for essential functionality, preferences, and aggregate analytics. We do not use cookies for targeted advertising or cross-context behavioral tracking. Our website is designed to honor opt-out preference signals such as the Global Privacy Control (GPC), as required by California regulations.

3.3 Session delivery and recordings

Sessions are delivered live by video, phone, or in person. We do not record sessions unless we tell you and obtain any consent required by law. If recording is ever offered (for example, for training or quality), it is optional and subject to separate, opt-in consent from the participating adults and, for a child, the parent or guardian.

3.4 Information we intentionally do not collect

We do not intentionally collect: precise geolocation; biometric, genetic, or neural data; government identifiers (such as Social Security numbers); protected health information under HIPAA; or medical/mental-health-application information under Cal. Civil Code §§ 56.05–56.06. We do not use information for targeted advertising or to train public AI models.

4. How we use information

We use information, as permitted by law, to:

Provide, schedule, and deliver coaching sessions, workshops, and educational materials, and personalize them to your child’s age, goals, and context.
Operate the customer portal and manage your account, bookings, and payments.
Communicate with you about consultations, sessions, scheduling, products, and important notices.
Maintain the security, integrity, and reliability of the Services, and detect and prevent misuse or fraud.
Improve our curriculum, coaching quality, and Services, using de-identified or aggregated information wherever practical.
Comply with legal obligations and respond to lawful requests.

We do not use personal information for incompatible purposes without providing the notice required by Cal. Civ. Code § 1798.100(a)(3). We do not use a child’s information for any purpose beyond providing and supporting the coaching, except as permitted by COPPA with parental consent.

5. How we share information

We do not sell your or your child’s personal information, and we do not share it for cross-context behavioral advertising. We disclose information only for legitimate business purposes, including:

Coaches and staff – the certified educators and counselors who deliver your child’s coaching, on a need-to-know basis.
Service providers – such as scheduling, video-conferencing, hosting, payment, analytics, and email providers, bound by contracts that restrict their use of the information to providing services to us and prohibit selling or sharing it.
Partner schools and organizations – where you enrolled through a school, PTA, church, or similar partner, we may share limited information with that partner consistent with the arrangement and applicable law (see Section 10).
Professional advisors – lawyers, accountants, auditors, or insurers, under confidentiality obligations.
Authorities and legal requests – when required by law or to protect the rights, safety, or property of Hoppity Learning, our users, or others.
Business transfers – in a merger, acquisition, or sale of assets, with successor obligations to protect the information consistent with this Policy.

6. CCPA categories collected

In the preceding 12 months, we have collected personal information in the following CCPA categories — from you directly, from your child’s participation (with your involvement), and automatically from your use of the Services: identifiers (such as name, email, phone, account ID, and IP address); California customer records (§ 1798.80(e)); limited protected classifications used for program fit (such as age and language); commercial information (packages purchased and transaction records); internet and network activity (website and portal usage); approximate (IP-based) geolocation; sensory data (live audio and video during sessions, and recordings only with opt-in consent); limited professional information about partner staff or coaches; education information (such as a child’s goals, session notes, and progress, including records handled through partner schools); and limited inferences used to personalize coaching focus.

We do not sell or share any of these categories (as those terms are defined by the CCPA), and we do not use them for targeted advertising or to train public AI models. We do not seek sensitive personal information (Cal. Civ. Code § 1798.140(ae)); to the extent any information we hold could be considered sensitive (such as a child’s participation in SEL coaching), we use it only to provide the Services and not for inferring characteristics or for advertising. Because we do not use sensitive personal information beyond the purposes permitted by § 1798.121(d), the right to limit its use does not currently apply; if this changes, we will update this Policy and provide the required link.

7. How long we keep information

We keep personal information only as long as reasonably necessary for the purposes described here, then delete or de-identify it. In general:

Account, enrollment, and session records – kept while your account or program is active and for a reasonable period afterward (generally up to 3 years), unless a longer period is required or permitted by law (for example, for tax or dispute purposes).
Payment and transaction records – kept as required for financial, tax, and audit obligations.
Waitlist and marketing data – kept until you unsubscribe or ask us to delete it.
Logs and analytics – kept in aggregate or de-identified form.
Backups – deleted information may persist briefly in secure backups before being overwritten.

8. Data security

We maintain reasonable security procedures appropriate to the information we handle, as required by Cal. Civ. Code § 1798.81.5, including encryption in transit, access controls, and least-privilege practices. No system is perfectly secure, and we cannot guarantee absolute security. If a breach of unencrypted personal information likely to create a real risk of significant harm occurs, we will notify affected California residents and, where applicable, the Attorney General, under Cal. Civ. Code §§ 1798.29 and 1798.82.

9. Children’s privacy (COPPA)

Protecting children is central to what we do. Children participate in coaching with a parent or guardian, and we follow COPPA when we collect personal information from a child through the Services.

Direct notice and consent. Before collecting personal information from a child, we provide a COPPA direct notice to the parent or guardian describing what we collect and how we use it, and we obtain verifiable parental consent.
Data minimization. We collect only the information reasonably necessary to deliver coaching (for example, first name, age/grade, goals, and progress notes). We do not condition a child’s participation on disclosing more than is reasonably necessary.
No advertising or profiling. We do not use a child’s personal information for targeted advertising, to build profiles for non-coaching purposes, or to train public AI models.
Limited disclosure. We share a child’s information only with the coaches and service providers who support the coaching, and with the parent/guardian and (where applicable) the partner school, as described in this Policy.
Parental rights. A parent or guardian may review the personal information we have collected from their child, ask us to delete it, and refuse to permit further collection or use, by contacting privacy@HoppityLearning.com. Exercising these rights may end the child’s ability to continue in the program.

If you believe a child has provided us personal information without the required parental consent, contact us and we will take appropriate steps to delete it. Our standalone COPPA Direct Notice provides further detail.

10. School and organization partnerships (FERPA / SOPIPA)

When we deliver programs through a school or educational organization, some information may constitute “education records” under FERPA. In that case, we act as the school’s service provider, performing a function the school would otherwise perform, under the school’s direct control: we use education records only to provide the program, do not re-disclose them except as the school directs or the law permits, and do not use them for our own purposes.

To the extent California’s SOPIPA (Cal. Bus. & Prof. Code §§ 22584 et seq.) or similar student-privacy laws apply, we will not use covered student information for targeted advertising, will not build non-educational profiles, will not sell it, and will maintain reasonable security, deleting it at the school’s request. Parents who want to access or correct a child’s education records held by a school should contact that school, which controls those records; we will support the school in responding.

11. Your privacy rights

11.1 California residents (CCPA)

Subject to verification and legal exceptions, you may: request to know the categories and specific pieces of personal information we collected, the sources, purposes, and recipients; request deletion; request correction; request a portable copy; and not be discriminated against for exercising your rights. Because we do not sell or share personal information or use sensitive personal information beyond permitted purposes, the opt-out and “limit” rights do not currently apply; if our practices change, we will provide the required links.

To submit a request, email privacy@HoppityLearning.com or use our Contact page. We will acknowledge within 10 business days and respond within 45 calendar days, with one 45-day extension where reasonably necessary. You may use an authorized agent with proper documentation. We may need to verify your identity, typically by confirming information already associated with your account.

11.2 “Shine the Light” (Cal. Civ. Code § 1798.83)

We do not disclose personal information to third parties for their own direct-marketing purposes.

11.3 California minors (Bus. & Prof. Code § 22581)

A registered user who is a California resident under 18 may request removal of content they posted publicly through the Services by contacting privacy@HoppityLearning.com. We will make a good-faith effort to remove it, though complete removal cannot be guaranteed (for example, in backups).

11.4 EU/EEA and UK residents (GDPR)

If you are in the EU/EEA or UK, you may have rights of access, rectification, erasure, restriction, objection, portability, and to withdraw consent, and to complain to your local data protection authority. Our legal bases include consent, contract, legitimate interests, and legal obligations.

12. International data transfers

We and our service providers may process information in the United States and other countries with different data-protection laws. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.

13. Not a medical or mental-health service

Hoppity Learning provides coaching and SEL education. We are not a “provider of health care,” “mental health digital service,” or “reproductive or sexual health digital service” under the California Confidentiality of Medical Information Act (Cal. Civ. Code §§ 56 et seq., 56.06), and not a covered entity or business associate under HIPAA. We do not diagnose, treat, or assess any condition, and information provided through the Services is educational, not medical information under § 56.05(j).

14. Changes to this Policy

We may update this Policy as our practices, the Services, or the law evolve. The “Last updated” date shows when it last changed. If we make material changes, we will notify you by email, in-portal notice, or a prominent website notice where required by law. For changes to how we handle a child’s information, we will obtain new parental consent where COPPA requires it.

15. Contact us

Questions, concerns, or requests about this Policy or our handling of personal information: email privacy@HoppityLearning.com or use our Contact page.

Mailing address: Hoppity Learning Inc., Attn: Privacy Officer, San Jose, California, United States.

Notice under California Civil Code § 1789.3: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be reached at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.